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After the install.

Warranty coverage, care instructions, and answers to what customers ask most.

01

Warranty

[Describe the manufacturer warranty on the vinyl and glass, and your workmanship warranty on the installation. State the term and what transfers to a new owner.]

02

Care & Cleaning

Vinyl needs no painting or sealing. Wash frames with mild soap and water; keep the sliding track clear of grit so the sash keeps gliding. Never use abrasive pads or solvents on the frame.

03

Service Requests

Something not operating the way it should? Call (714) 716-4441 or email sales@vistaprowindows.com with your address and a photo of the unit.

FAQ

What customers ask.

How long does an installation take?

Most homes are finished in a single day. Larger jobs and geometric units may run into a second day.

Do you damage the stucco or siding?

Retrofit installation fits the new frame into the existing opening, which leaves the exterior finish intact. [Confirm which installation methods you offer.]

Can I replace just a few windows?

Yes. Many customers start with the worst wall and work through the house over time. The series stays available, so later windows still match.

What about tempered glass?

Code requires it near doors, in bathrooms, and below a set height from the floor. We identify those openings during the measure and supply tempered where it is required.

Need service on an existing installation?

Call (714) 716-4441 or send us a note.

Contact Support